overcoming 5 key challenges of health and wellness website design



It’s no secret that having a strong and attractive website is essential to any business. But for health and wellness companies, the stakes are higher than ever. 

With their unique focus on promoting physical and mental well-being – these companies must craft a website that projects the right tone of voice and aesthetic. This means creating a website that is professional yet inviting, polished but not sterile, and informative without being overwhelming. It’s an incredibly complex balancing act, but when done correctly, it can have tremendous rewards for any business.

To help you understand how to make a health and wellness website, we’ve compiled the five most common challenges faced by health and wellness business websites and how to address each one. Let’s get started!

understanding the nature of health and wellness website design

Before we dive into the specific challenges involved with health and wellness website design, it is important to understand what sets these sites apart from other businesses.

The first and most important thing – is that a health and wellness website is not just about selling products or services. It’s about informing, educating, and inspiring your audience to make positive changes in their lives. Your goal should be to create engaging content for your medical website that resonates with your target audience.  

This means targeting the right audience, crafting an appropriate tone of voice, and using visuals that capture the spirit of your message. All of these elements should come together to create a website that is inviting and informative.

Understanding The Nature of Health and Wellness Website Design

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overcoming the challenges of wellness websites

Now that we’ve gone over the unique nature of health and wellness business websites, let’s discuss the most common challenges you may face when creating one.

1. compliance with regulations

Health and wellness websites often need to adhere to strict regulatory standards. One such example is the Health Insurance Portability and Accountability Act(HIPAA), which requires any website that deals with patient information to maintain certain security protocols.
Ensuring compliance with these regulations is a crucial step in developing a health and wellness website. Failure to do so can result in legal consequences, loss of trust from potential clients, and damage to your reputation. 

The best way to ensure compliance is to work with a branding and digital marketing agencywith experience in the specific regulations of your industry. They can advise you on the appropriate measures you need to take and make sure your website meets all of the necessary criteria.

2. presenting complex health information

Another challenge of creating a health and wellness website is presenting complex medical information in an accessible way to the general public. It’s important to explain concepts in language that your target audience can understand without compromising on accuracy.

To address this challenge, consider the following strategies:

use clear and concise language

Avoid medical jargon whenever possible. Instead, use everyday language to explain medical concepts. Break down complex terms into simple explanations that anyone can grasp. Consider incorporating glossaries or tooltips for those who want more in-depth information.

employ visual aids

Visuals such as infographics, diagrams, and charts can be incredibly effective in simplifying complex medical information. They help to illustrate key points and make the content more engaging and digestible.

provide authoritative sources

Citing reputable medical sources and studies can help build trust with your audience. Make sure to link to well-established organizations and peer-reviewed research to back up your claims and recommendations.

It may also prove beneficial to hire a digital marketing agency to craft your content for health and wellness websites. They can ensure that the language is clear and concise while also conveying a strong brand voice.

3. ensuring web accessibility

Another major technology challenge in healthcare is making sure your website is accessible to all users. This includes people with disabilities such as visual impairments, hearing loss, and motor skill difficulties.

While some industries may choose to ignore accessibility considerations, it’s essential for health and wellness businesses. Not only is it the right thing to do from an ethical standpoint, but it’s also a legal requirement for most medical companies to meet ADA guidelines.

Having an accessible website means your content and design must be easy to navigate and use. This includes using appropriate fonts, color contrast, alternative text descriptions for images, and descriptive headings. Working with a professional web designer can help ensure your website meets all these criteria. 

4. maintaining user trust

Another important consideration for health and wellness websites is maintaining user trust. People are often hesitant to give out personal information online, especially when it comes to their health. It’s essential that website developers create a safe, secure environment where users can feel comfortable entering their data. 

One way to do this is by implementing security measures like encryption, secure data storage, and authentication. Additionally, clearly explain any data collection procedures you have in place so users can understand how their information will be used. 

Finally, if you’re collecting sensitive information such as medical records or payment details, ensure your website complies with local laws and regulations.

5. achieving effective user engagement

When it comes to health and wellness websites, user engagement is key. You want people to stay on your website, interact with your content, and come back for more. To achieve this, you’ll need to make sure your website is user-friendly and offers a good browsing experience. 

Start by ensuring your navigation is simple and straightforward. Put important links at the top of the page for easy access and use descriptive headings so users can find what they’re looking for quickly. Additionally, ensure that all text is legible and that any images or videos are optimized for loading speed. 

Finally, ensure your website is optimized for mobile devices so users can access it from wherever they are. This way, you’ll be able to reach a wider audience and keep them engaged with your content.

Overcoming the Challenges of Wellness Websites

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the wrap – designing for success in the health and wellness sector

As you can see, there are many considerations to take into account when designing a website for the health and wellness sector. From security measures and user engagement to accessibility and optimization for mobile devices, keeping these points in mind will help ensure your website is successful.

Need help getting started? The team at Wildish Agency is here for you. Our experienced web designers know what it takes to stand out in the health and wellness space and to create websites that make a lasting impact. 

Get in touch today and find out how we can help you reach your goals.